Privacy Policy
Velora respects your privacy and is committed to safeguarding your personal information.
Information We Collect
We may collect information that you voluntarily provide, including:
- Name
- Email address
- Billing address
- Shipping address
- Phone number
- Order information
We may also automatically collect:
- IP address
- Browser information
- Device information
- Cookies and usage analytics
How We Use Your Information
We use collected information to:
- Process transactions and fulfill orders.
- Provide customer support.
- Send shipping updates and order confirmations.
- Improve our website and services.
- Prevent fraud and unauthorized activity.
- Comply with legal obligations.
Payment Information
Payments are securely processed through Shopify Payments and authorized payment partners.
We do not store complete payment card information on our servers.
Information Sharing
Your information may be shared with trusted service providers including:
- Shopify
- Payment processors
- Shipping carriers
- Analytics and marketing service providers
We do not sell personal information to third parties.
Data Security
We maintain reasonable administrative, technical, and physical safeguards designed to protect your information.
Your Rights
You may request access, correction, or deletion of your personal information by contacting:
ukvelora@hotmail.com