Shipping Policy

Order Processing

Orders are typically processed within 1–3 business days following successful payment authorization.

Processing times may be extended during holidays, promotional events, or periods of unusually high order volume.

Shipping Times

Estimated delivery times:

United States: 3–7 business days

International Orders: 10–30 business days

Delivery estimates are not guaranteed and may vary due to carrier operations, customs processing, weather conditions, or other external factors.

Shipping Costs

Shipping fees are calculated during checkout based on destination and shipping method selected.

Any available free shipping promotions will be displayed before purchase.

Tracking Information

Tracking details will be sent via email once an order has been shipped.

Customers are responsible for providing accurate shipping information.

Customs and Duties

International customers may be responsible for customs duties, taxes, import fees, or other charges imposed by local authorities.

Lost or Damaged Shipments

If your shipment is lost or arrives damaged, please contact us at ukvelora@hotmail.com and we will assist with the carrier claim process.